Your Capacity is Limited.
Your Impact Doesn't Have to Be.
Our Solutions
Our AI-powered, virtual health assistant, whom we call Angel, makes proactive, personalized engagement possible at population scale. Angel bridges the gap between your care strategies and expected engagement, helping you overcome staffing constraints to deliver outcomes across your full population.
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Unlike chatbots, Angel is purpose-built for healthcare engagement. She collects information, educates members, coordinates care, and seamlessly escalates when human support is needed, all through HIPAA- and TCPA-compliant conversations customized to your population, goals, and workflows.
Our Solution Advantages
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Not a chatbot: Advanced conversational AI trained on 10+ years of healthcare interactions
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Understands complexity: Handles medical terminology, nested responses, and interruptions with ease
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Global reach: Available in 72 languages to engage every member population
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Smart escalation: Automatically routes to human support based on your workflows
The EmpowerHealth Approach
From a one‑time survey to long‑term, high‑frequency outreach, we’ll design a conversational AI program around your specific use case and the right number of touchpoints. Angel begins by reaching out via voice, text, or secure chat to gather key health information, identify care gaps, and activate members around your specific goals. When a human touch is needed, she routes the conversation to your care managers, clinicians, or support teams for timely follow‑up.
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All data is delivered back to you—either through direct file transfer or seamless integration into your EHR or member management platform—along with daily dashboards that highlight trends, insights, and outcomes. It’s engagement at scale that fits easily into your workflows.
Digital Health Start Up
"Through a partner, we are doing AI phone outreach as part of enrollment and engagement efforts that is proven to be very effective. That partner is EmpowerHealth."
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Jennifer Sargent, CEO, Pacify, Day24 Podcast, Episode 8
Custom Engagement Solutions Across the Care Continuum
Here are examples of how healthcare organizations are using our conversational AI:
Benefit Awareness & Enrollment
Annual & Preventative Care Reminders
Chronic Condition Management
Medication Management & Adherence
GLP-1 Adherence & Symptom Check
Pre-op & Transitional Care Coordination
Maternal & Women's Health Checks
Mental Health Assessments & Support
SDOH & Health Equity Data Capture
Benefits of EmpowerHealth's Conversational AI
EmpowerHealth strengthens your operations and elevates outcomes by increasing capacity, improving engagement, and delivering actionable insights across your populations. It’s how organizations reduce cost, mitigate risk, and achieve better results at scale.
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Our clients benefit from:
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Increased productivity and relief from staffing shortages
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Reduced administrative and clinical costs
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Lower hospital readmissions
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Earlier identification of risks, care gaps, and SDOH needs
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Improved Stars and HEDIS® performance
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And more!
Ready to learn how EmpowerHealth's conversational AI can help your population?
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HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).
High‑Touch Outreach That Drives Real Results
A large, national health plan partnered with EmpowerHealth to boost engagement and strengthen chronic condition management for their Medicare population; members averaging 72 years old and managing 3 chronic conditions each. Through ongoing, personalized outreach, we captured essential vitals such as blood pressure, blood oxygen, and glucose/A1c levels, helping members stay connected, supported, and aligned with their care plans across medical needs, medications, SDOH, and supplies.
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The impact: stronger adherence, improved outcomes, and a healthier, more supported Medicare population. Engagement reached 83% over 12 months, with 846 care gaps identified for timely intervention. By streamlining workflows and reducing manual burden, the program also delivered significant operational efficiencies—saving each nurse 3 hours per day and reducing costs by $41 PMPM.
The Outcomes
83% Engagement
Across 12 Months
63% Reduction
In hospital readmissions
91% Adherence
To medication