EmpowerHealth Online Healthcare Newsletters
Stay connected with the latest insights and happenings at EmpowerHealth
Discover how connecting quality performance, benefit design, and member engagement reveals the full picture, while smarter outreach and operational improvements drive better outcomes through execution, not just strategy.
In this issue, we examine 2026–2027 ratings changes, medication adherence impact, and conversational AI at scale—so health organizations can plan ahead, engage members, and close the ratings gap.
December's newsletter shows how conversational AI can drive proactive, member focused engagement that improves outcomes and strengthens loyalty.
Explore why the first 90 days drive Medicare Advantage retention, how personalized outreach inspires action, and why everyday member engagement delivers lasting loyalty beyond renewal season.
We explored what a true healthcare AI partner looks like—from managed services and conversational AI at scale to responsible governance—so organizations can focus on what matters most: members.
We explore how conversational AI helps health plans meet their dual mandate by engaging digitally native generations and scaling empathy across every touchpoint.
Our June newsletter explores how health organizations turn rich data into personalized outreach, close care gaps at scale, and drive outcomes by reaching every member consistently on channels they trust.
This month we break down what truly drives member engagement at scale—from adaptive persistence to omnichannel outreach to creating more capacity for care teams.
We share practical resources to help you navigate the evolving AI landscape—from our new guide on evaluating solutions to insights on why patients are asking for AI.
In May, we explore H.R. 1 requirements, what scalable, high-performance redetermination outreach looks like, and how compliance-ready infrastructure creates a timing advantage to reach members before coverage is lost.
This issue breaks down what drives member trust in technology and how purpose‑built conversational AI can elevate your call center & care teams without replacing the human touch.
In this inaugural issue, we explore the real‑world impact of intelligent, human‑like interactions that elevate engagement, improve outcomes, and maximize resources.